Vaibhav Kapoor, Founder of MobiGarage in conversation with Gaurav Tripathi!!

This is a auto-transcribed version of the interview. You can watch all the protalks series here

Gaurav Tripathi 0:07
Good afternoon, everybody. Welcome to another session of products by SuperPro I’m your host, Dr de partie CEO and co founder of super pro AI, and I’m back with another amazing super pro and as you know, and pro Doc’s, what we do is we get amazing professionals who are part of our super pro community, and our intent is that you get to learn from their journey from their successes, failures, and hopefully that helps you in your life or your business. So, those who are watching it live. Please remember that yes you can reach out to our guests using the super probate link which will be shared in the comment, and will be there in the descriptions of the videos wherever it goes on YouTube, Facebook and LinkedIn. And yes, you will be able to ask questions even during the live session to chat, or if you are watching it later on you can put your questions in comments and we will route it to our guests and circle back to get the answers from them. Okay, great. So let me present you our today’s amazing super pro our guest level, audio, short intro, please.

Vaibhav Kapoor 1:03
And thanks Scott of like excited to be part of the system. So my name is Vaibhav, I’m founder MOBIgarage. Eight years of experience into consulting strategy, you know, it’s been my work experience has been more around you know working with Fortune 500 companies, especially around healthcare analytics and strategy. So for years I spent in us a couple of years in India after that decided to quit my job and started movie garage. And here I am now with movie garage I was with GT as you already mentioned in SSB mocks COVID Yep.

Gaurav Tripathi 1:34
Great. Okay. Let’s start from the start so I know since I was in that close the session for the order that we had to study that part of the mocks. But yes, I would want you to share because I had like that God the initial part he had mentioned, so I would, I’m sure others would also enjoy that part of his upbringing on your very early journey or your

Vaibhav Kapoor 1:59
childhood journey. Yes, all my college journey.

Gaurav Tripathi 2:02
Oh no, first the title I love the part where you had mentioned in the story at that done

Vaibhav Kapoor 2:06
already. So, I’m from, especially from, you know, middle class family typical family. My dad was a businessman into textile, like he still does it. But he never wanted me to you know get into that, he always wanted me to become a white collar consultant in us or India, and he made me you know did my engineering from Harvard, I was a kind of a very introverted, guy. It’s kind of the opposite to who I am now. So I was you know, like into those. The early days was like, all the guys were like 5000 monkeys and you know 3000 Donkeys and I was the one who was you know kind of got one of the last seats in spite of me having up on Jocko talk till I got you know out there and I was interviewed guy because you know guys around me. People were like you know the computer techies and electronic eyes and I was like, okay, but over a period of time, you know, I started getting into these college management fests. So, someone told me you know you should get into the marketing side of it so that you know you can get your personality out real open so I started selling my college ways to people. And there was a time, you know, from a one member team I was having a 10 member team and everybody knew, whenever we are going to the market we can sell anything, without even knowing you know we have sold it. So, so that’s how my journey started into

Gaurav Tripathi 3:16
drafting you have exactly what this transition from introvert, to the guy with all those going on marketing, the past and so on. How exactly did that happen, what did you do.

Vaibhav Kapoor 3:24
So it was like you know, they were the senior of mine were nice and they were kind of the average for those. And they launch a product called Vedanta during the third year, and I was part of the Vedanta team and you know we, and that was, you know, There was an institute called luxury Institute, by those 18 Guys, and we especially designed the protocol with on top. So my responsibility was to go to college, talk to folks try to sell this product to you know, principals, teachers, so gradually I started getting confidence earlier I was like no no I cannot talk to girls I cannot talk to you know, the bigger folks so gradually you know when they started putting me in front of them. I had no option other than to speak, and that’s how I started speaking, and after a time it was like you know, people get quiet. So then, so, because I was like, you know, it was kind of a philosophy. Philosophy thing into you know that first thing and you know that vision and all. So I used to sell that and then these folks started saying, Why don’t you get money for the fist, and they gave me a list of 150 companies, and they said like you have to cold call them you have to meet them and you have to do whatever you can. And during my second or third year, I was like one of the guys who brought the maximum money without having any contacts because my dad if I tell him you know you can just give 10k for the fist and he’ll you know just, he’ll kind of get my ass. That was more like, you know, you have to do everything on your own. So I used to travel to Chandigarh Delhi, meeting all these companies like Coca Cola Videocon idea, and all these big companies and gradually by end of third year. Luckily I don’t know, I didn’t realize like, I was into that position. So, luckily they nominated me for the overall shooting coordinator, or my cultural test which is the highest position of us took for a student, and I kind of you know did that, I managed around 35 lakhs off faced and created a college first Yeah, that that was along with that college has a lot of startup is that yes, yeah, I had a startup. So while we were doing you know these cultural events, so many shine when they told me you know why don’t we do edutainment and especially specialization around education, plus entertainment. So we started with on top, with all these big folks once he will get, I was at a time, you know, not senior as compared to them but when he showed me they will live with us, and we created the entire ecosystem of education, but we never knew you know, the education at one point we always believe education will be a boon but for during that time it was like you know, people were thinking we were thinking something crazy. And after couple of for next one, one and a half, two years we go for it, but then we kind of you know moved away, because some of our seniors whom we started the company, they decided to pursue their MBA Some people wanted to go to us. And now the company you know those are the guys actually part of it and the companies, by the name of Vedanta, which is a billion dollar company, so they, so that’s like, you know, I tell them that was the most expensive MBA or your US journey. So like that, that’s how it started, it’s more like you’re a fuckup, that you did, but no regrets for that, you know, we now realize we have to, you know, continue with our vision and work on it, but it is how it is. But luckily, would not have joined me, it will be good I wish everybody got a final like next couple of years we’re looking, take this to another level.

Gaurav Tripathi 6:11
So, if I if I understand correctly is like the senior who are recruited you at that time is now being recruited by you correct,

Vaibhav Kapoor 6:18
yeah I was recruited because he’s been my senior everything I learned from him. So even in my company I I still tell him you know, whatever decisions you want to take. You don’t have to you know even talk to me on that you take those decisions. And in fact, some of the decisions around business I consult with them because he’s been my senior because whatever I learned from introvert extrovert, he’s the one you know who was doing that but I’m glad that he has joined us, and it’s more like you know those old days where we have the vision and we wanted to do something so yeah.

Gaurav Tripathi 6:45
There’s nothing more fulfilling than than being able to go back in that mode where any people that you had worked with at one point of time had built something and again you’re getting it done. Yep. That’s,

Vaibhav Kapoor 6:56
yeah, that’s the main thing because you know, see, though we don’t show you know, there are regrets, but we feel bad. We are humans, right. So, not bad that we didn’t continue. It was bad because you know, we didn’t let our vision. We didn’t let us follow up with it. Yeah, whatever that we were thinking of a short term thing but now we are looking at the larger picture. And as you said, it’s a good time that we have again come together on the same table and working for common goal. And I’m glad that people are realizing that you know the market we are into has the potential. So, yeah, look forward to it. Let’s see how it goes.

Gaurav Tripathi 7:27
So, first your college, your work, you started your corporate journey. So how was it like you. You joined or where you joined was it was it part of the plan or you just went with the flow. No, it

Vaibhav Kapoor 7:39
wasn’t a flow. See, I tied up you know what plays into companies but I didn’t really want to join them because I didn’t, I didn’t want to follow you know what other people are following. So, a goof up which I did was you know there was another friend of mine, he was working with Grail. And he said, like why we like all the team leads from Rayleigh joining a company called Shadow University. We are going to make it a weight loss University. We’re going to get into the businesses, and he said why don’t you join I decided to join them. But when I went into there, I was thinking, It will be a proper white collar job with, you know, fancy rooms and stuff like that and you know, but when I went there, you know, they asked me to work in a hospital, so they gave us a room in a hospital with a small desk. What are we doing here, so is it like no, it will be fine, you know, next two or three, three months, so I spent two months and then after the second month I decided to quit it. And by the time I got an offer from CES, which is again a boutique healthcare consulting companies into business technology. A lot of people you know they tell me, why did you join us, but like I cracked interview join it, it’s nothing like you know I’m a biochemical engineer and there’s no proper direction, like it’s a good question an MBA is really where you say, you know you’re a biochemical engineer but I’ve always wanted to get into the similar domain but specializing on strategy. So there I used to connect the dots. And it was a straightaway you know interview that occurred and then my life had started. It was like a 14 hour job, but as I said, you know there were some things which came out of my heart and I was, I became very expressive extrovert. So in tears. What I did was like two months from my start. After two months, I was kind of getting a salary, which was more than my manager, and I really, I really know forgot to do whatever you want to. So by the time I left ces I had 40 for reference. On paper, and each referral was worth 40,000 So I know you know, I know did the record still is there you know whenever I talk to my wife, she’s with us, and some of the hrs. So my wife always say you know every third person is your reference. But I thought that was something new I yeah I did, I don’t know how it happened but it was a particular you like more than 16 lakhs so I like hey I don’t care about your bonus. Thank you. So that was, that was the only time but I learned a lot, because that was kind of, I wouldn’t say it was a startup, but it was a small company with like a 500 or 700 employees and everybody was from idea and you know, marriage and all people were actually very, very smart, so that I got a chance, and they got my h1 visa. And when they promoted me, the very next time you know, why don’t I kind of quit my job, and actually the strategy they gave me an offer and I joined that, and the offer was for us. So it was good. I still, you know, I still refer people to CS, not officially but unofficially, but I feel you know, the starting career, you still get paid. I get like, I have the percentages dude. Good people. But not for my wife, for sure. Because then I end up getting nothing

Gaurav Tripathi 10:23
follows life there and in us.

Vaibhav Kapoor 10:26
It was good. You know, I always used to see movies where people are you know people are like, I’m having like on a consulting job Monday I fly in and you know, fly, fly out. So for the first two or three months it was like, very good, you know, Monday, you’re into the client office in New York or Boston until you fly back and Friday Saturday Sunday you can stay anywhere, you know, maybe Vegas or LA or you know, Miami, you can do anything and everything pretty high activity another use case, plus the entire accommodation was taken care of by them. So the thing was that you know my office was, I was staying in Princeton, where my talented Mr stays right on that street. I never knew you know will our luggage will cross. So, so my office was like 40 miles from my home, where I could get into accommodation, but in reaction to it was it was like if you. Your office is like 32 or 33 miles away from your home, you can stay in a hotel and they will give you, you know, transportation, like our annual thing. So I got a Range Rover there, and you know, my salary was their operating salary, and then I was getting, you know, again, base which was like the expenses every day. so it was kind of, you know, like, that was like the coolest thing right you’re getting like a good money, you’re getting a tie, but then you know what I started doing was, so by end of my tenure with Accenture, I kind of you know traveled the entire US theory, sort of, because I was into that habit of not convincing people to you know, just go with me. So I kind of tried to follow most of the times, it was fine. Luckily, I got my first mentor richiedere, so he was the guy who was in CSS, like a corporate window. So then he moved to Accenture, it took me there, but he kind of took care of everything for me in terms of settling me down and stuff like that. And then I found the guy Jim, so he kind of became my, you know Guardian kind of guy. So he and I was in the same project, but he’s like 30 years old, so I don’t know how it happened but he’s, he kind of became a very dear friend, plus a kind of a guardian to me, so I was the one you know from Rachel, I bought a Dodge, and he came down from Philly to my place and you know, the same very day and he asked me to return that because it’s a like it’s a police magnet I don’t want you to be in any trouble. So, he was more like you know a mom and dad to be there, who is kind of not only taking care of me but also not letting me do any crazy stuff, but there was a time.

Gaurav Tripathi 12:33
And then what, what happened exactly during that journey that you got the startup.

Vaibhav Kapoor 12:38
So, oh, I was into numismatics, you know, collecting old coins, old notes. I have like, My collection is like more than 10 or 15 lakhs. I don’t know. So I have those, I used to collect those one rupee notes to be notified rupee notes. And when I started collecting it was like a cool thing. But gradually I realized, you know, a Ruby node would cost you like 3000 bucks which like crazy right, you cannot get like nothing even if you want to spend it from your pocket. So, gradually what I did was, you know, I used to buy from ebay but I got connected with a lot of sellers there, so I used to what I used to do is I used to buy, and I aggregated, some of the, you know sellers in odd, So aggregated them and kind of brought him with me and I told them you know I’ll buy five and two I used to keep in three I used to sell on eBay, and I started getting money so that was not intended for earning or stuff like that it was more around, you know, you can fulfill your hobby with that, and gradually I realized you know there is more to it, and I started making money there. And then one of my friend told me, you know, why don’t you send a tempered glass, and I know a lot of people on this network, they don’t know the actual cost of a tempered glass. So tempered glass costed me like seven bucks, and it goes at like, at least at 150 or 200. So I started selling it again here. The idea was to fulfill that hobby that’s it nothing more than that. And you know I started making money. And then one of my friend told me, I don’t know why, how come these friends came up with these ideas. Hey, why, why don’t you sell a mobile screen, because a mobile screen would cost you like 1000 bucks. Hello. Did I lose the connection or level of debt. wait for you might have lost connectivity up sorry, in me, yeah. Sorry about that. My wife today only that I should be taking this call from my office and she was like no, there is never a problem, power you know cut here. And I was doing it in the morning and she was like, no, no, you are trying. And again, that thing has happened and it happened with me when especially when I was talking to William for the first time it happened to me and I was like that, that was a basic question I was having and you know it kind of went away. But luckily, William, you know, they were like,

Gaurav Tripathi 15:48
yes, so you were telling us all the ideas from your plans or telling you.

Vaibhav Kapoor 15:52
Yeah, a screen would cost you like, You know, 1000 bucks, but the end user customer, they don’t know what’s the actual cost to it. So he told me you know you’re selling 1010 plus 100 limit losses and you’re making, not 120 classes, and you’re making like 70 100. So he told me, you know, why don’t you sell a screen, so you don’t have to take care of 100 shipments you can sell a screen and you can make more money, or it’s an exchange. And it was pretty funny and you know I was earning like 50k, extra, and gradually you know a lot of, I hired an intern, to take care of some of these operations, early morning I couldn’t have done so. So that’s how it started, and only the I started getting a lot of queries. Hey, why don’t you pick my phone is. So why don’t you sell, why don’t you, you know, take care of some of the repairs as well. So what happened was, I used to tell them you know you can sell, you can send your mobile phones, and I can get it fixed. And that’s how it started, you know, and there was a huge demand coming in and pocket my brother, he kind of was working with reliance that time, and I asked him to do some cold calling on some b2b platforms. And that’s when you know Flipkart, and you start, they ordered like 1000 screens from us, with like one or two lakhs. And that’s how it started and there’s no end to it,

Gaurav Tripathi 17:02
and why you started you’re still with Accenture us.

Vaibhav Kapoor 17:05
Yeah, I was with Accenture us. And then I decided to you know just quit it and come back to India,

Gaurav Tripathi 17:11
where this was something that was going on in the side was making you money, you’re still having a good job there and US Accenture everything. What are the trigger.

Vaibhav Kapoor 17:19
The trigger was at Indira, you know, which was there like couple of years back, So gradually you know there was a huge demand. And that came that came to us without even getting noticed. No, electric audit and it was kind of a regular orders that started coming in. So then one of my friends had joined cashify We got in touch with them but few orders do. And then we realized like, you know, there’s a huge potential in the market and the market is pretty fragmented and unorganized. So there we decided like you know it’s now in the work, kind of thing. In the best part was, you know, I don’t, a good amount of money that I can sustain for another two years without even, you know, doing anything. So then I thought, you know, let me try this. And I looked into it, and he was taking care of most of the big accounts by working with Reliance

Gaurav Tripathi 18:00
so what what what are the reaction of your family on that.

Vaibhav Kapoor 18:04
I didn’t tell him. So I told him, I’m getting married, but I can’t. I don’t want my wife to move to us because we should be working together. So let me come back to India. And you know, and once we get the visas together will move together for us. So that’s how it is Nestor believe I’m doing like XYZ things with Moby garage, but yeah, it is what it is. And when I see it, it’s like okay, can we tell because. So what my brother used to do because he was working with reliance in one of the refinery. So the game he played was, he started complaining to my mom every day. I cannot do I have to work like five kilometres every day to go to the refinery is like sofa, like I don’t want to do this and stuff like that. So my mom told me okay forget to do it. So he got into it, and later you know I also said, like this is not working for me and all. So little now, but he’s kind of a guy like we both complement each other is more like a hard working, the operational guy who can you know execute things together, and I was more like, you know, selling it to people. So that’s how it happened and we started with a small flat in Chicago, where we were like, two guys working in a flat and he was like one procurement guy. And that was like in 2018, or late 2018 But now, like we are 35 member team, expect it to be like another 75 by end of March so we saw the journey from scratch, but you can say by luck, or by you know,

Gaurav Tripathi 19:25
getting back to it that’s okay, that trigger was there then you came back and use that Okay, after do this, this is what, okay. When did you see at what point did you see that yes this is a this is a business which is really going to be in huge potential when you see that potential that’s what may what that means you have that potential.

Vaibhav Kapoor 19:43
So see what was happening was we were, we started this journey by getting into the supply chain of it. If you see you know, all the companies started by focusing on the customer side of the business, whereas if we started with focusing on the supply side of it. As a result, what happened was because we were selling screens. We kind of became the only organized player, specialized in you know the mobile space. And as a result, any kind of insurance company who wants to do repairs or who wants to cater to insurances or any kind of people which companies started becoming dependent on us. And now we have done a pretty you know heavy lifting of their work which is like they consider this to be a dirty work. So as a result, over a period of time, we develop this capability, and not only these people, big companies, but a lot of retailers started you know getting aligned with us, especially on tier two and tier three markets, and then we realized, it’s a time, you know, and we did all the math because I was analytics I and I did all those forecasting and you know predictive modeling and stuff like that, to understand the market, and the first year we did like once a year of annual revenue. And without, like, being profitable. On this one, I cannot say those gross numbers but, yeah, what are the good profitability in the next year, which was like, last year we did like 40 of total revenue, it’s only from this business. And now, like we have gone to eight lakhs of MRR, so during this one in three. One in four CR of revenue. That was the time you know we understood its true potential. Because we were like everybody was reaching out to us. So a lot of time you know people ask me how do you do how do you tap into customer how do you acquire a customer, and we never, we never, you know, spent a penny on it, the maximum I need to do is to you know, on LinkedIn, I would just reach out to right. I didn’t feel five days, you know, the relator, because that was a need, you know, that is still the need. And that was a phase where we decided to start hiring and you know, we decided to, like, we understood. This is a market,

Gaurav Tripathi 21:23
market question you answer to all the investors that you’re talking to, but how does the market look like, how big is it when you talk about the market.

Vaibhav Kapoor 21:31
See, if you see in India, only 30% of people have a smartphone. And we as users are visiting in you know, Mumbai Bangalore we don’t understand it. But the reality is only 30% People have a smartphone, and remaining 70 to 80% 70% people will be getting a smartphone in coming five years or seven years, and you might be seeing you know a lot of these government agencies and people are saying digitizing India and digitization can only happen if people have a smart people have a smartphone, right, and that’s what we’re doing, and with the supply chain that we have, right, specialized around spheres. So if you talk about a city like Bangalore, you can see you know there are 400 retailer who is doing repair or who is selling a phone, and all of those retailers need a spare. So for us, next city is what to see our market squares are phones. So the overall market size that we you know typically tend to the investor we keep it low, but it’s a $40 billion market. And that’s where we are setting. And we’re tapping in the entire retail network we are getting it. We are bringing them on board with us. So, yeah, you’re gonna create a market but. But yeah, since we started with doing some dirty work for you know the big companies, now you’re gonna have to do some good work around it.

Gaurav Tripathi 22:39
Market wise number wise, but what were some of the early challenges that you that you faced when you, when you jumped into it.

Vaibhav Kapoor 22:46
So, the challenges are, there are a number of devices, and every month you see like another five or 10 devices are getting launched. So what happened is, during the early days, I never knew what it was going to be straightforward, like from the outside you can say it’s a typical supply chain kind of thing that we were doing, but they were like 500 different models. And within each mobile phone there are 30 different kinds of parts which are, you know, they’re like display a battery or for a printer or a vibrator stuff like that. And those of you know, training started kind of put us back, because we never thought like you know we can only take 7000 sk use. And now if you talk to us we can tell you like, you know, read me read me battery would look like this and that, but even those early days it was pretty stressful but we kind of created a catalog for each and everything. And now we already sorted a lot so that was the biggest challenge. Another challenge was the money. Right. So, money, in the sense you know, we started this company by putting in only 50,000 rupees. Wow, right, that’s the only money that we put in. So, so the working capital, was a big lunch for us. So what we did was we started taking some. What do you say some loans, or we used to take lending money for interest only 3% for, for, for a month or so. So we somewhere took like four to five lakhs in first year. And with that money, and with our money for the game. We kind of rotated it. And by the end of the first year we were like through with all these things and we had our own money, which was like 3040 lakhs lying in our bank, and with which you know we kind of made it to another, once we are. So those are the two challenges because a lot of people started coming to me saying, why don’t you raise money. So a guy told me, you don’t have to raise money, he was an investor, and I was still in touch with him he said like your business doesn’t need money, you should only raise when it is required just to scale this, you reach a point then you know you raise money, and I followed him by followed him. And that’s why we took some of the some of these loans and got it. But that experience required are you taking these loans. But I still tell my investors if you only put in like 50,000 in this company, let it rest is all the sweat. The actual trade.

Gaurav Tripathi 24:50
I remember that time you had mentioned that you will even then you are not really looking to raise investment, like your partner, but you finally got into a box, and the investment promises. So how was that that journey. What made you really get into that program and how did you how did you get it so as to invest in you see.

Vaibhav Kapoor 25:12
So one of the things he was interested by this was really the guy, should we was is the founder of the ICO. So I was talking to him, because I was never serious about raising money, but I knew, especially from one year down the line and somebody told me you know they’re nice investors, those some of those people were trying to earn money. They’re not only annoying somebody they’re like nice for 10 You know, but I did further research and I talked to Chevy. Now, he told me, now you know, if you are looking forward to some kind of strategic investment. They’re the best one, and they have a good ecosystem and the kind of industry, you’re into. They have a very good cold, and in Taiwan in China in the batch, like global. So, so that was a no brainer to me because I knew about those folks from the very beginning. And we had a call. I guess I was the last one, who joined the session, like, who joined mocks batch. So, like 10 days before to mortar orientation we had a call and you know the next 70 days, so let’s always happen. It was so fast and I spoke to William that he was like, he had.

Gaurav Tripathi 26:21
Okay, about might have lost power again this wait a moment. You now. I told you right, this is a bad day. So,

Vaibhav Kapoor 27:00
yeah, so that’s how you know, it was a no brainer deal because they strategically, I still consider them, you know, as a strategic partners to me, and business mentors to me. So that’s how you know I took the decision and if it is okay, we’ll get aligned with you, so that we can use innovation network. That was the most important. We still haven’t taken, you know, the second tranche is on the way, but let’s all that was never about the money. No way.

Gaurav Tripathi 27:25
And now, out of the way forward look like.

Vaibhav Kapoor 27:29
So GT, you know, typically saying we are waiting is we’re consolidating the repair, we’re consolidating our internal business. So, from interplays we’re typically looking at numbers close to once a month, and we are pouring more into the retail side of it, especially around tier two and tier three markets. So we are creating our own hubs, as I said, you know, for us each city is more than one three or four market. Just hold on. Just give me a second. What’s odd. I don’t know what is happening. Yeah, so I was saying, you know, for us, each city is a one zero market. And what we’re doing is we’re creating a hub in each of the cities, which will cater to an end user customer like you and me who goes for repairs are gonna go to buy new devices, but it will also get to the nearby 199 You know retailers near it. As a result, it not only solves, you know, the problem of global supply chain or supply chain components property repairs will be added to those companies. Right, so people are specialized in you know, warranty repairs but nobody specialized around out of warranty repairs, and then we’re doing. Yeah, and then we’re doing Oh, you know, we are going to leverage mocks network for some of the application based services. Yep. So, that’s what we are we are planning to have another 10 to 10 to 12 hops by end of next year, and taking our revenues to close to what you say, around 4 million. So, yeah. So how every so much as I say, you know, the guys are pretty nice, especially William like you know, whenever I want. Some of the, you know, deals to be glad it came, and then some of the network that they have, it’s very wonderful right, the kind of the company that they have. So even if you don’t have the revenue streams you can find one or two revenue streams between their network itself. So that is the second angle you know where they are hitting us with mentorship partnerships. And the third is around the truth. So, pr especially you know, has been pretty instrumental in helping us develop our strategies, both for short term as well as long term, so that way you know, they’re not like you know, the other accelerators in India, you know, will say, we will do this and that, there will be actual you know they actually help you and grow you and accelerating. And that’s the beauty about them so they are really founders, and they are from definitely I have never seen investors. Before differently, especially in India, so they are the ones you know who actually understands the importance of a founder and to help you grow that in the show, you know, I’m, I’m giving my 100% to extract more than 200% out of them, so. So yeah, so if I think it’s good. I’m sure you know, for people as well like tell them, you should look out for a blind date yesterday so you can actually help you do things at the ground level rather than you know other people who will just give you some theoretical knowledge and you know those sessions and just walk away. They’re actually you know, set up to do. Yeah, they don’t do it for like a consulting you know you’re just going to be, and defend the idea that you’re so they make you implement things which is a great thing.

Gaurav Tripathi 30:26
If you had to give one advice to your younger self, but it would be,

Vaibhav Kapoor 30:32
never a great one things I don’t regret on any of my decisions. I might feel bad, one way or the other but I never regret never regret, never regret all your mistakes, learn from them and see what went wrong for you, and just, you know, take that learning and move ahead. Because someone once told me, you know, if you do a mistake, and don’t learn that mistake will happen again. And that will keep on happening till the time you learn. And when you learn there will be some other mistakes that you’re making you have to learn from that. So that way, don’t regret just learn and move on.

Gaurav Tripathi 31:01
Yep. And any advice for aspiring founders or founders,

Vaibhav Kapoor 31:06
I would say, you know, see, in the startup ecosystem. It has been a thing, wherein people are more focused on raising money rather than doing the actual business around it. So, raise at your terms, raised when you need money, don’t raise for just the sake of raising or getting into the news that you have raised money. So build your long term vision, you know, build a company around it, and then raise money. So create those kinds of modes, that’s the only advice that I you know, people should take your business should be more around your actual business rather than investments, and the short, you know, even short shorter for improving profitability and raising money should should be you know kept in mind before doing any kind of business.

Gaurav Tripathi 31:49
I’d say focus on business not on raising fund

Vaibhav Kapoor 31:52
raising fund is important but business is more important if you don’t have a business, you cannot do anything with that money, right. So, yeah, that’s what I feel and believe in yourself. I’ve been, I’m the one who has been you know kind of like more than 50 Odd investors have said no to me, so far, in fact, within that, but I never, you know, feel bad about it now it’s like okay if somebody says no, I take it like in a happy way okay. That’s not bad. So, focus on your vision, and these things will always come to you people.

Gaurav Tripathi 32:23
Yep. Okay, one question. So I think it has been covered in the in the journey, but again, the question is, why did you choose this sector. While it was

Vaibhav Kapoor 32:44
just like everything got connected from mobile from, you know. So when I got into it I didn’t know like it’s going to be you know my opinion but, but that’s how it evolved, you know, there’s a huge need, even you know the guy was out this question whenever his phone is broken. He’ll either go to a service center. If he has more money, if not he will go to a normal retailer like a normal retailer you know he will have trust, and that’s the actual problem, you know, all of us are facing. And literally, we realized like it’s a problem which every other Indian is facing. And so we decided to not just make it organized, that it was meant nothing like you know I was born with this idea of getting into mobile or when they were moving while they were moving to Canada, I thought you know I should do something about it. There’s nothing like that.

Gaurav Tripathi 33:28
Second question is, did, did your consulting experience help you in starting up. Up to

Vaibhav Kapoor 33:35
now, you know, then I had a three member team I was like you know I created it for this create me a process flow. Right, so, and especially I had experience around your analytics side of it. So from the very first day we have been capturing data. And now most of the decisions are being taken using that data. So, that is complemented what I’m doing. And since my job was to sell something, you know, to the fortune 500 clients because data so both of them are still doing, and I’m leveraging that experience to you know go this further,

Gaurav Tripathi 34:02
like yeah so those are the only questions. I think could be started late, but you have two minutes. Okay, cool. so any concluding remarks from you about your journey, what next. Oh,

Vaibhav Kapoor 34:17
I would say, you know, next one year is going to be very critical. I would say you know The first year was as critical as that, but next one year, one in here is going to be very critical for us, which will lay a foundation for you know next four or five years. So we’re trying to invest in people. More than investing you know getting customers because you’re trying to invest in people, the actual people who can build this company on our boards and trying to bring in, you know, very smart folks especially like money’s coming in, and then there are a couple of new folks who have joined. So we’re thinking to have these folks who can build the company with us. And yeah, that’s how we’re seeing it like a pretty positive about it. Right.

Gaurav Tripathi 34:51
I can say that yeah I be positive about it from day one when I got to know you. Thanks a lot. Good. You should talk to some of the investors were pushing with Yeah, great, great fun. I’m sure everybody of the writer that goes on YouTube, LinkedIn, wherever recorded I’m sure people will get to learn from it. So what we are now doing is, we are also splitting the talk into smaller things q&a and making it into a series a short series that is easier to consume for people who are used to tick tock.

Vaibhav Kapoor 35:28
And thank God for you know, giving me this platform to actually talk like me to talk informally, but yeah, it’s, it’s a good opportunity to connect with other folks as well and give my perspective about different things. So thanks for that, and you guys are doing pretty good. I’ve been following you since day one, you know I like when you guys, optimize like you guys are the first or I was the one on the top. So, thank you. Keep up the good work, and yeah,

Gaurav Tripathi 35:53
thanks for coming in today and giving us your time. Yes, I will of course continue the conversation, just great. Thank you have a great rest of the weekend. Bye bye bye Thanks. Bye.

If you’re looking back to the channel I hope you guys are doing extremely well. So first of all thank you so much for the amazing response that has been done in China,

people, particularly Gaga Chaka Chaka Lena Coronavirus versus a geopolitical president, so.

Transcribed by https://otter.ai

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