How Human Behavior influences your success and Failure - A protalks episode with Harsh Bhushan

This is an auto-transcribed version of the interview. You can watch all the protalks series here

Gaurav Tripathi 0:09
Welcome to Talks by super pro I’m your host, called the party, CEO and co founder of super and you’re watching pro docs, here we bring professionals from different fields, who are are super professional super close, and we talk to them about their journey their successes, failures. And the intent is that you are able to pick few things a few learnings from that. And pray I’m back with another amazing support group. And today yes we are going to talk about his journey, and his successes, failures. But more important, he’s going to tell us how human behavior influences our success and failures, so. Okay, with that, I’ll just check if it’s good fine with that, I’ll hand it over to our guest for today. Harsh, or do you short introduction, please. Sure,

Harsh Bhshan 1:03
so my name is harsh as you already know, and I am working as an executive coach and motivational speaker, I have also done behavioral training and I also do that quite a lot now and before before because, before going on a time that was a bigger level a lot of things happening so yeah that’s me. I started my career with, with emphasis and within a few years moved into training, and that’s when I realized that I wanted more impact in my in my work and more fulfillment and I think that’s when I started looking at coaching. So I left organization, and went, went for, sort of started doing it on my own and it has been an interesting journey. So, I would stick, posters, myself and try and get customers and was lucky and so yeah that’s how it has been at the moment I’ve been associated with a lot of organizations with respect to training path but yeah, integrating and doing individually and it is most fulfilling job for me. It’s lovely, lovely to see change happening in people’s life. As a result of you somehow participating with them.

Gaurav Tripathi 2:04
So how I like to start right from the start as I usually do so your early, early life, your only education. How was it. What did you study and how, what did you, what you had in mind at that time while you’re studying.

Harsh Bhshan 2:19
That’s an interesting question. So, uh, yeah, early studies were i i had a, had a I had a bit of an idea I was always very interested in communication and at that time of, you know, coming from the place where I come from and also, I think the environment. We really didn’t even know that I really really didn’t even know that in a job, like the one that I do existed, but a part of me was, now looking back, I really see that there was a part of me which sort of knew that this is something that I would love to do. It’s only after taking my work, and then meeting some interesting people in my work, I realized that now this coaching, could be something like a career and it’s already there and people, you know people are super successful and doing things that I would love to do. So yeah, early on in my life I was interested in communication I wasn’t very interested in reading a lot of books and thankfully, my work allows me to do a lot of reading now, but I didn’t know that. My, my undergraduate mind my studies has little the formal studies so to see because that’s what we call studies, I guess that’s that’s like the challenge of today’s time I guess. But yeah, my former studies has this little to do with what I do, what I learned at work, and what I learned from my life is what I bring into my life coaching helps me I can say the same. And it’s interesting because the moment we say studies we normally associate with almost exactly so much beyond our borders. And it’s priceless.

Gaurav Tripathi 3:40
So studies apart but then, you mentioned that the learning happens outside of study. So how was it, you know, the only buy so you said you had some idea around it already, but then how did you learn this, it says that there is something called coaching. Yeah, and that can be done as that can be taken up as a, as a career or business or whatever you call it. When did you when did you come to know that this is yes, this is a real option that you can pursue in life.

Harsh Bhshan 4:07
So yeah, that was when I was working for emphasis. And I remember, and I think maybe there are people who will associate with that I remember that I was not very happy with my work. So when you’re not happy what you are doing and what you’re going to do is you start looking around, right, and that is natural so I remember sitting in my desk sitting at my desk and in my cubicle and looking around what people are doing and in my mind I remember, not these ideas came later when I can associate it with now I will look at people who have been coached, and at that moment I used to sort of stop my thoughts by saying you’re being very arrogant, but I said, I always sort of had a feeling that, you know what I can do better, I can do good at that work. So there were business coaches and understand in the business coaches that I was at the moment looking at. Oh, that was a very limited day but they work on business which is mostly doing a lot of work which was domain specific so how to improve what the people are doing. But yeah, that’s when I said, maybe that’s an option for me that that’s something that I would, that I can take up as a career and then the moment those after that immediately somehow it’s I don’t know what what was it, but not within a few months I actually sort of saw myself getting getting into this job within the organization and then of course I quit

Gaurav Tripathi 5:12
a lot, so I want to know more about this within the organization part. And by the way when when was it like how long it does.

Harsh Bhshan 5:20
I think it was 2009 That guy quit. Okay. Yep. So just before that. I also, I was thinking of as I said I was thinking about getting into coaching because I’m not good at, I was not doing good at my work and I knew that I was not doing good at my work because I am kind of a person who, like sort of I’m very cool, I don’t know how healthy that is for people who might be listening to this, but I did like something or I don’t like it, I can’t see in between. So I knew that and I know myself so I said I knew that that’s the moment when I will you I’m going to take a call and I’m going to move on to something else. So that was the moment and that immediately after that I realized that I was too I got a mail saying that there is a requirement within the organization, but I was so new to that to my team that I thought I might not be considered but someone who was senior sort of pushed me into say, applying and thankfully elevating people I got picked up, and then also there was an interesting phase in my life when I, I met an amazing manager and that’s when I really learned that you know, people who are doing the task very good, who are extremely good at their work they teach you more than any book can ever. So I met my manager who’s sitting idle for me. Why don’t choose Anthony, but yeah that’s that’s when I saw sea change in my learning and outlook towards work and life. Yeah.

Gaurav Tripathi 6:28
So, be apt to say that you found a mentor in your marriage.

Harsh Bhshan 6:33
Yeah, yeah, again not a formal one, but again, so I remember the first time she spoke to me I was and you know I am sort of not, I’m not very, I used to be at least at that time I used to be very very introverted I would speak a lot but firstly I would be sitting through sitting through my training, and then she just called me and normally I had seen that managers give you feedback but she just spoke to me for like 1015 minutes and it was just a casual conversation, and I still say that was the best feedback. I’ve ever been about backoff Robbins so much from that that I still and it will be difficult to define, but still use it in my conversation with people I still use that.

Gaurav Tripathi 7:05
Interesting. When, when you did that in the organization, how was it, how was it taken so there were people who know your peers or colleagues or seniors whatever they were, you were already in an organization and then you said you started their coaching. So how was that how other people react to it.

Harsh Bhshan 7:25
So in organization I was actually training, because it was a, I was training, sales and customer service. Right. But again, you know when you meet you, sort of, you get a training, a bunch of people to work with, and you do the normal training but when you sort of want feedback, people and all that, I think that’s when so from training to coaching a lot of it was already happening to me and I, and I remember initially itself I started getting good vibes from a lot of people around. So I said okay that’s that’s good, I think,

Gaurav Tripathi 7:53
a very naive question for the general audience. What’s the difference that you see between training and coaching.

Harsh Bhshan 8:03
So, in one word, coaching goes much deeper, Because of course so for example and I think that different coaches do well function differently but my coaching is 15 to 18 days, which is spread across two three months approximately every week one conversation. Now it’s not rigid, but generally that’s what we do, and you have one about approximately 45 minutes to one hour conversation, the opportunity you get is you go very deep in coaching so you are and that’s why the impact shows up, so far, and this has been, again, a revelation for me when I started my coaching practice, I came across my first client who was working for an IT company with 15 years experience, and he came to me saying that I want you to coach me on communication skills and presentation skills. However, when the coaching ended, The feedback that he was really happy, like, you know I can. My relationship has improved with my you know, sort of, within the family, extended family and so it goes really deep, you might be coaching somebody for communication and the relationship in the marriage, improves. And that’s, you know, and that’s that’s those are the things that I’ve noticed so coaching goes really deep people do come with a, you know, it’s almost like they come with a diagnosis like you know, They go to doctor and say, Doctor, I have because I Google it. This is my disease, give me a medicine for this. And, of course I will not doctors thankfully do their own diagnosis. But yeah, when you work in coaching it goes deep and hence the, the influence or the impact sort of spreads in different areas of your life training has its limitations. Because it’s one introduction and then it would get so when I think data also suggests that 70% of learning happens on the floor. When you’re working right reading has little the limit because of the format. Not to say that trainers are good or bad. So, the reason it goes deep and you can see impact in different areas, the satisfaction that you get as a result is also quite good. And the other thing that I like about coaching is at the end of the coaching program you’ll know whether you’ve succeeded or failed. Now, you know in training it’s like five hours the trader might read when it’s sort of, you know, it’s like get get to a number, but that kind of satisfaction you cannot know whether you really will be the one who. So how did you serve as a trainer, you began coaching, how did this transition happened, how did you prepare yourself for it. So my preparation was all these side conversations that I would have with people so I’m talking to, I’m doing my training and people come across, I have this problem. And I noticed and this this this is where I connect with my early days in my life and in full day, I used to read a lot of books and all that. This is when I noticed that I from the response that I used to get from people who I would communicate with. I felt that, you know, the, the, the feedback was really good. People were very happy with that so the side conversations, someone comes and says you know what I am and this was like 16 years ago, I stay with a few people in Australia, this is the way to behave with me like I’m quite shy I don’t know how to fight back to Conversations, like, one to one feedback someone’s not performing and if you build rapport and I think that’s an important, important thing skill in life, if you build rapport, people open up that’s when you have genuine conversation and when you have genuine conversation. That’s when you can team back. Otherwise, again I have seen done it and it’s wrong thing. I’m just talking about it but it’s the wrong thing I remember someone coming to me my early career and say, are so this is your target for next three months, are you okay with it and I’m like, I’m not even I’m not going to work on it. I don’t even it. I’m fine. So I think Apple when you really start talking to any person so that both side conversations when you build connection with people you talk, that’s when I realized that I can do it. Though my when I quit the organization, it was a it wasn’t very wise decision. But I had to because I just wanted to do something that I was very interested in.

Gaurav Tripathi 11:14
Okay, so when you decided the case, what you are going to do. How did you start moving in the early days in terms of finding your niche that supporting as a term is very right. How did you come across that okay this is the, these are the areas where I’m going to focus upon when I’m putting people.

Harsh Bhshan 11:34
Okay, so initially I had a vague idea, I learned by approaching people so I would, I would sort of put up posters around and say that this you know I can do coaching I was lucky that I got a few clients. But that was the time when I, I found that people were one of them sort of broad named people have given to a lot of problem is called communication. So and it’s huge, it’s huge. I think most of the things that we a lot of things in fact, if not most of 70 80% of people just give it the name of communication and so I am after working with some of them, I said that was good at that too initially had if I had the this, the list I had mentioned, some other things were at the top, but yeah communication I felt I was good at it and I started enjoying the results were flowing out. I just moved along.

Gaurav Tripathi 12:19
Now I see that you conduct programs and there are multiple programs that you that you’ve been conducting. So how did you build up, build up such a bouquet like these are the different areas.

Harsh Bhshan 12:34
I’m actually the names are too many. Okay, basic principles, and I’m not to say that these are for different audiences, you just have to tailor make it, and it fits in. But if you have last year, personal development is the area, and I think I normally classify it in terms of one is behavior, and the other one is communication. So, but yeah, within that there are some subdivisions and learning for me was like, you know, reading books and trying these things with people working on my working. And I think and this is what I normally communicate so my idea, again, not, not this is not something we do by design, we have to have the risk that it is my idea, it’s not something that I’m looking at, what I find is that most of the learning that we have is unconscious. I feel that I started becoming good at it because of my keenness and I observed people and I saw people and I would look at people even now if I’m sitting in, you know, in outside in a coffee day on airport I’m observing people

Gaurav Tripathi 13:31
testing. How do you how do you observe people reading when you talk about observing what is it that that needs to do.

Harsh Bhshan 13:41
So one of the things that I do and I suggest look I mean I’m also in my coaching I suggest to people is, you know the roleplay part, you look at someone. So there are few things of course, that you look up to two people talking allegedly or fighting, and they already doing it for you the drama is happening before you, and you’re just sort of mentally get in and say, What am I am this person. What will I say all you say, what if this person was very good at handling such situations. What if he or she was there, what will they see. And the moment you start doing that exercise mentally you don’t have to do, no effort, you don’t have to pay anybody anything. The moment you start doing that you get those neural connections within your brain that’s responsible for all the behavior that you have start building. So that’s one thing that I normally I do and I always suggest to people to do that, please learn

Gaurav Tripathi 14:23
interesting how to upload the business plan so you started as a coach good you had a, you had a desire to do it and you could see that yeah you will do great, but then coming to the business side of things. How was it, how easy how difficult was it for you to get those early clients.

Harsh Bhshan 14:43
So the first client I was, I was, I got it quite, I was very lucky everything. But, and then there was another client that I worked with and that was also someone found me on on Google and I work with them, but it was a lot of hard work, and I had not done any anticipation of that. so it was, I took a hit. And I remember one day I was sitting in my room and I just connected to internet and I said nine o’clock and I’m not getting up until unless I get some my next client and I had no idea how I’m going to get a client or with my laptop in a room, but that and this was the day when I’m, you know, really, really disappointed because business not anything moving at all. And what I did and that day, sort of, you know sometimes when you’re in difficulty, it puts you in a very resourceful state of mind, again depending on how you know how you’re handling. I remember nine to three and again after lunch break again till 730 I’ve sat there, and that the the people who I connected with people who I sent email to people who I talked to were my plan for next five years. So,

Gaurav Tripathi 15:41
that’s okay. Now coming to the poll topic, sorry I took more time because yeah it was really interesting to know about your journey itself. So you will say about the behavior and success and failure the relationship between, where does it relate what has behavior to do with success or failure.

Harsh Bhshan 16:04
So, and I always start by complaining or not because I want to sort of sound negative but something so you have to catch the bull by the on it with, and this is my article I have to admit again readers agree, but in a positive way. I still feel that our formal education is very insufficient in in deciding our overall success, it’s, it’s quite good in giving us knowledge about, you know, different areas of science, maths, physics, all these topics. I feel that it was only on one aspect of our mind which is a memory, a lot of stress. And by the time you come out of college. It only exists, the only part of your brain that has done a lot of exercise is your memory so a lot of muscle memory muscle is built, and too much of muscle in one part of your body is becomes sort of challenge, impacting other parts of our body, mind, so, behavior, and I started a few weeks back I was writing a quote and I tried to keep doing that on my Instagram account, a lot, and I noticed it sort of strongly connected with with it, your most powerful resources you’ll be able to write your most powerful resources your behavior, you can, and definitely probably and I’m quite interested in reading about rags to riches story, but in Think of a person who had nothing, a football player who had nothing all he had was a football. And this sort of get something from that entity that could be a multimillionaire. So your most important resources your behavior, you might have everything in the surrounding but if you take it negatively doesn’t really help so how are you behaving right now. If you can sort of do a lot of effort in that one behavior right now. And your behavior decided by what all is happening in your internal world. So someone is sitting right now, probably in the same position that you and I are, and they might be telling themselves such a powerful story that they might turn out to be much better than us, and someone might be sitting in a place like you and I are, and they might be telling us themselves such a sad dobbing story that tomorrow that you know and we all have done that isn’t it just that how consistent you are in a certain behavior. And so yeah we do is the biggest resource but a lot of things that are happening inside you and these are all abstract ideas like you know, ownership, right, and I’m a big fan of it and I sort of found someone on internet, a US Marine ex Marine, and he talks about this idea of Extreme Ownership and I like that. So if I’m talking to sitting in a place today. I bought a house here. And if there is an earthquake. I would be and I know that it might sound insane but I would say the question that you lost after the earthquake and the house getting damaged is, what would I have done better. What more, and I know it sounds insane but maybe by doing that consistently over a period of time you have learned so much from life about how to improve versus Oh my God, why did this happen to me. Yeah. So, those ideas about it ownership. Oh, you know, goals, and the moment and again this is a scary word from obviously it is a very scary word because you learn the word word probably correct me if I’m wrong if it connects with you or not, but I learned about this word goal only in corporate hypnotized by the corporate goal, that this corporate goal has become goal, right, and after college, if you start talking to people about dreams. They, they might not show your face, but deep within, they’re like, What are you talking about, this doesn’t work and this is of course the behavior but all these internal notes, so many things that are happening inside these ideas that are happening inside that besides where you become. I mean, where did where you go, what you become. No Did I did I answer your question. Yeah.

Gaurav Tripathi 19:07
Here. What do you think of when, where does it Where does it come from, I see as I see it. Now the resources are there they are so you can probably read something you can go to and watch something and you get a sense of this that okay this is something which I have to do already so ownership goes yeah, but still we don’t find people, really, really practicing it or internalizing it what do you see what what’s missing.

Harsh Bhshan 19:36
Oh, if I have to buy something good. I have to be ready to pay the price. And people don’t want to pay the price. Well, so the prices discomfort, the prices and I see it in people who have got loads of experience or loads of experience I see it in my work and beyond what I think more of learning is beyond work it’s a wise, you know, wide opportunity of learning. But one of the things I noticed recently you met a person and the story that this person has been telling himself, about his life is such a demoting motivating story, you have to sort of almost go and say oh my god you’re super powerful. How can you live with this story. Right. If I help if you ask me about the story of my life. It can be told to you in many ways. I can tell you the motivating way or the motivating way none of it is real. I can never present to you my real life. For that you will have to live my life, right, like, everything that I tell you is a story, right, and that’s where the power lies. You can tell yourself, a powerful story about yourself, right, and this story. It’s, it’s an illusion. We tend to think it’s reality there are many versions of your story in my story, right, so which version, do you hold on to, right, a version can see that oh my god, those people were bad, I might my parents were this, I wasn’t born in, no Metro City. I didn’t go to the best colleges, all you can tell yourself, my God, despite being there, I’m here. How about the story. So people are not ready to, and like I said about ownership for me. The journey starts at the point of ownership. If something goes wrong. The next thing cleaned up, that’s what I say to others. Do I do it all the time, no. Sometimes I fail, but the first thing that I should be telling myself is I am responsible for, I don’t know how I am responsible earthquake, tsunami I am responsible. I don’t know how it’s, it is not real. It is untrue at times I don’t care but it helps me improve, and sometimes it might not, but I have to tell myself so that’s, you know, so probably if I could tell somebody where you start the journey start the journey of ownership. We own all the mistakes of your life. So one of the things that, again, it’s something that happened to me when I think it was, I was around when I was very very I was very, very, but it of course it was unconsciously happened to me. I had to take a call, do I want to hold on to someone’s hand and will make you know move in life or do I have to take my own decisions, and I was just because something was happening around me and I said, I would love to take my own journey. LTL will be responsible for my own journey but then a part of me said that, then if you fail, you will have take all the ownership also. And I think I took a few days but then I had to see that I will take my own decisions. Yeah, it hurts again, when you know that you were so wrong, But that’s what you have to do until unless you see I’m responsible you’ll never start.

Gaurav Tripathi 21:59
So there’s ownership behavior goal. Where does a coach come in.

Harsh Bhshan 22:04
I think the coach comes in everywhere. The good comes in everywhere so, and I was talking to a very senior coach, I was actually attending a webinar last last week, and he said that this was a, so there was some discussion, people have been talking about IT organizations having their internal coaches and a lot of people like always, you know with artificial intelligence copy coming in, people have already started complaining and the line that you see on your headline and all that you see is that it will take away your job which is so negative. So, internal coaches and a lot of coaches are like oh my god they will do your job and this is very very senior person I think based out of Singapore and he’s an American. And he said this, that, don’t worry. The world needs a lot of coaches. So many things are happening, people are young, for many many years. Coaches can help because coaches are just someone who can have a very deep communication with you and they sort of enable you to find your own potential.

Gaurav Tripathi 22:53
So, how do you decide, how do you realize that you coach, how do you how do you realize that you realize how do you figure out that I need a coach.

Harsh Bhshan 23:03
Oh, pain. So, you know, I know I don’t know how I don’t 100% believe I’m not giving it a thought. But a lot of people say that you should know we have a coach. I was listening to a coach who said that I am a coach and her belief system was that if I do if I don’t have a coach or myself, I’m not doing justice to my coaches, but I think, is one area, And I feel that people should reach out to coaches and say, Can you help me in this or not because I see a lot of which is also a nice coaches they, they are coaches. The coaches only for women entrepreneurs or you know those that segment is also there. But if you ask me, honestly, one of the reasons that I took up, that it can be. It’s something that can help. Almost. A lot of people probably, what does somebody get now this is my belief, some places where someone who’s not even started career. For someone who, like me might not be useful but someone who has worked with me for five years of that domain. So it’s a good thing for people to reach out to coaches, which is and I think a lot of most of the coaches are actually waiting to hear from people saying that it can can this can you help.

Gaurav Tripathi 24:05
But if I come to you as an individual and looking for a coach, where do I start, how do I how do I start,

Harsh Bhshan 24:13
so you all, you know, normally people start by saying, I have this disease and this is the medicine I want. But yeah, normally the good thing to start is still describe you’re just like what is it that is problem for me you know I have a background it’s

Gaurav Tripathi 24:28
like okay, yeah, my face is going down I needed to go up.

Harsh Bhshan 24:32
Yes, so that that’s a nice. That’s a good point to start analyzing is going down, And so that definitely you stopped a lot of people start complaining about, you know, my, my, my, my team is not good and the discussion goes there. But yeah, so that’s that’s one good interesting place to start from. And then the coaches will ask you question and they will figure it out. So, your sales going down, you know, briefly down what was it, a lot of questions you know nice discussion how the discussion goes, and that

Gaurav Tripathi 24:58
I’m asking God from now from your perspective, if I come to you. How do you take your cookies and how does it start off.

Harsh Bhshan 25:08
So, this is a real. So, your seats are going down. How many for how long has it been going for six months or six months, and what do you think, Where do you think is the challenge line.

Gaurav Tripathi 25:27
Oh, my team isn’t performing well, I have hired good people but still I don’t see why they’re not performing.

Harsh Bhshan 25:35
So if I’ve lost you. And then what you’re just to see for the next six months, one year what what is your timeline and what is your target.

Gaurav Tripathi 25:41
Yeah, and the next six months I really want to capture the market and we are really looking at a sense of a million dollars in the next six months.

Harsh Bhshan 25:50
So let me take you the six months just, just for some time. So now you’re six months later, let’s say you’re meeting after six months, and you look back to today. And what is it, what are those three things that you have done right. Six months later. Dad, that you’re so excited about I did this, this and this and my seal has exploded. What are those three three things that you will tell me six months later.

Gaurav Tripathi 26:16
Okay, well that’s really, that’s really. Okay, so yeah, so this is how we this is how it happens, it’s a series of questions and answers when you go in deeper into it.

Harsh Bhshan 26:25
Right, yes, yes, it’s so yeah, it’s, again, I just want something back, it’s just a beautiful conversation it’s nice talking, you know it’s good, powerful conversation what the beauty of this conversation is it is powerful. The impact is felt behavior changes, And that’s a very healthy powerful beautiful conversation.

Gaurav Tripathi 26:43
All right, what are the kinds of programs that you’re running or what is it that people can approach you for what kind of coatings.

Harsh Bhshan 26:52
Again, no, just let me, let me know if this answers your question. I feel very strongly and I’m ready to learn. I have to be because sometimes we will have a strong belief, but I feel that, apart from some specific cases, the people don’t have professional challenges. People have personal challenges right which manifests in their professional life. Likewise, people don’t have professional goals they have personal goals for their professional goals which are just milestones towards their professional, personal goals. Now, I might help professional goals. But that’s just a milestone to take me towards a personal goal. So at the moment I think one of the things that I do when I’m meeting some somebody is in terms of coaching as I have to make a distinction between trying to learn leadership strategies kind of thing, which I’m not into. I work with the human part of the human technology so to see if I can create if I see an opportunity to make some difference by working with the person and person’s behavior changes. And that impact well that’s that’s good from so for me at the moment of people who approached me for a lot of communication issues office promotions I wanted to work with. So when the client I’m working with is I want to work with companies that are just the top most companies, Google and companies on that line in us. So, I want to work with them. Can you help. Now, the only distinction I have to make is can I make any difference and this person that will help enrich their leadership strategies and you know I am not into that. But yeah, if the person can be changed if there are personal, certain changes within the person, which covers a vast number of people. That’s what that’s like and that’s one distinction I tried to make enough in my first conversation sometimes it does happen that I feel that I can, but if the other person is very strongly, feeling about some sort of strategies on the outside some models of the leadership kind of thing that I’m not very good at ICE, I’m not, I don’t want to work in that, then I have to be sort of part ways.

Gaurav Tripathi 28:38
So, how do you see people getting started with you so going to the super pro page and I saw your new super pro page, say hello. Is that the right way to start if I if I’m interested in computer. I would love to.

Harsh Bhshan 28:51
So it’s nice I think a lot of times, I think I have done it, and I see, I think a lot of people. The moment you mentioned a label, the moment you see someone sitting in a big office you don’t do something, a part of us stops make them believe that ultimately they are human beings. Right. Oh, and if you put a big label on your you know on your table, a lot of people will sort of my God, I don’t know. They don’t approach I want people to approach. That’s why, and by the way, the same thing is something that I copied from one of the members of your team that found that and I’m very good at copying I copy a lot. I think that’s what’s most powerful way of learning. So I think it was, If I’m not getting the name wrong. I think I saw something on that line in his profile so that’s interesting because I, and then I looked at my profile said, oh my god it looks so you know it’s so out of touch. It’s also. So, professional nothing personal.

Gaurav Tripathi 29:39
But what happens after the first conversations and what’s the point. So you mentioned that yes, the user see that the person is right to the person can be changed and there’s something that can be changed, and that’s when you will take our person as a coochie. But, then, is it like a standard program or something that okay for you, the way you mentioned earlier that it’s a, it’s a 1580 days program over these many months so when we say Is it is it a standard program or that also you change your device based on who the person is.

Harsh Bhshan 30:09
So, at the moment and I see a lot of coaches have different way of working some some do work for like six months, a year. And the data also to me sounds like a great idea. At the moment I have been and this is something that I’ve been doing like for forever. I take it as a 1518 conversation challenge. And Michael, as you know for me is that within that time I have to bring a transformation, I look for two things one is threefold conversation and there has to be a breakthrough moment when you look at the person and during the conversation you see something in Insight has shifted, and, and then it is just you being there and the person does everything themselves so you just think there’s a guy. Well yeah, in terms of set. So for each person is different, but I have six tools. Right, I think these a lot too. They’re all international internationally accepted tools and all the coaches we use it might also work on a 14 point program. These are 14 ideas that are that really shape a person from within. These are, that stuff either not aligned or misaligned and they give you the result that you want, they obviously give you the outcome, but is that outcome that you want or is that different from that. So, these 14 pointers, and the fixed some of the fixed tools of, you know, creating a shift within the person. So that’s his standard but for each person the conversations are different conversations with musical cast it has to be customized. That’s my personal feeling, that’s what how I work.

Gaurav Tripathi 31:25
How does it. How does it go further. That’s kind of the point that you mentioned about training, that it’s a one time thing and. But isn’t the same thing about coaching let’s say I have these conversations, but at some point of time, isn’t like you know, it’s a three month thing six months ago. Yeah. What happened after that.

Harsh Bhshan 31:45
So, if I have to give you a metaphor. We’re treating it like you take a hammer and a nail, and you hit on the nail. And then you leave it, coaching allows you to hammer on that nail, again and again for a consistent period that does work. So the shift is internal. So if you’re, if the internship has been created, that’s fine. So for example, and the results are outside, your results will have to go outside I can’t say that internship has happened, and also the coding is successful, you have to see that result on the on the outside like sales has to improve, right, or sometimes some people also happy with a lot of, you know, externship but internships before I met someone I was worked with in 2019. And he was like okay, I don’t feel stressed at all. I know where I’m going. I know what I’m doing I’m happy most of the times which is, which for him was a great result. So, the difference between coaching and training is like again, putting you to stop, but you get enough time to work so much more consistently on those pieces which need to be worked on that, that has that shift is enough for you to work, and all of us are actually geniuses, you know, so a little bit of change because we have sort of cleaned houses to behave in a certain way. I say, No, I don’t see those challenges or I don’t see those opportunity areas but you know, when a coach comes in from the outside they do see it, and that shift is created and then they can part ways, because there are some people who do choose to stay with you, they say okay fine, I would like to work with you more. I want more of it.

Gaurav Tripathi 33:04
In general, again, this could be very great question. But, what’s it, is that something called a success rate which fits in here that the number of people that you that come to you. You’re able to say that okay, these many people are really, they get what they want or that’s where you are able to bring an impact.

Harsh Bhshan 33:22
Oh. So, till date. If you ask me. And I don’t say that this will stay. But I if I have to count with myself. I see one failure. And that’s when that moved me to thinking that should a coach hire a client right if I had a client, or some people ready to be coached. That’s one thing I have to do because coaching does not mean that you, you will do some magic, and you know in one place I tried to do magic. So the other person has to be ready and when I when I say ready, if someone is really feeling some feeling they’re facing some challenges in their life they are very good, very ready. If someone is everything going on, and they just for some fancy reason want to get a coach. Can you believe that there are people who want it. So, then it might not be a success rate. So, the way the conversation because you know there’s so much work done in this video in coaching. I’ve read about very interesting coaching people like Erickson and Bandler and all these people have learned so much of work ethic, which is just if we hadn’t read all these things right to practice these things, they just standing on the shoulders of giants. So the conversations are designed in such a manner that you will definitely have some teams, it’s not possible that they will be noted, internally, there has to be some shift that that gives the events that takes away a lot of pressure from a coach because they know that the conversations the tools that they use are so powerful that the shift will happen. It’s not gonna it’s not possible that nothing will change.

Gaurav Tripathi 34:45
Well, now you mentioned this earlier and later and different words but ultimately boils down to fact that okay are you coachable coachable. But how do, how should one become coachable. So

Harsh Bhshan 35:05
anyone who’s sincere in their, you know, since you’re not used to winning. Because I’m talking in court. So anyone who is, you don’t have to become coachable. If there is a genuine dream that you’re using, you know, due to things that people are driven by pain and pleasure. Like I’m not saying this Tony Robbins talks a lot about it. Only two things but the sad reality is that people are driven more by more people are driven by pain than by pleasure. So there could be two portable coaches. One is, who has who’s facing something, and someone who is like I have a dream and one of the persons I worked with, like, a few years ago, had a dream that I want to go to us I want to get, I can get a certain kind of college and I want to have this was someone who was, who had some work experience, and had some had. That was a dream. And is he sincere about the dream, or and some people are facing some challenges I want to get out of it. The number of people will be more, but yeah someone is sincere about who they work for some reason they are facing some challenges, as long as you’re sincere you are very ready to be coached very well. Okay, great. We have this four minutes left, any concluding remarks from your side. Oh, so again I started my career as into in sales. I learned a lot from sales about human behavior that the site learning stops being such a big fan of site learning from the beginning. But, you know, Sal says not very well. It is sort of in some places it is infamous, but I will do my feeling anyway. Because all of us are salespeople, but I will say that, not, not to say that approach me, but I will say to anyone who is working has got some sort of work experience. And if you’re if you’re really want to reach faster towards your goal or if you’re facing some challenges, speak to some coaches I won’t say hire good speak to some coaches find them you will have you’re surrounded by loss coaches, speak to some of the coaches, stay connected with them or just speak to some of them just to figure out how things are happening, and it is of glump It might sound like me selling coaches, but it is mutually beneficial relationship and it’s a very powerful relationship so you shouldn’t be in touch with some coaches, whether you hire them not hire them, that’s obviously your choice, but I really feel especially in our country in India. It is not a very, it’s not as popular as it should be a lot of people can achieve a lot more, just that only differentiating factor that you don’t have. And you know, yeah that’s that’s about it. So, you know, talk to people

Gaurav Tripathi 37:22
with okay so guys you heard it. So, if you’re watching it live, you hear it now if you’re watching the recording yes I think it’s gonna be. So, what is available or is available on SuperPro he has already said, Say hello so the link to harsh is super profane, is there and the chat, it will be there in the comments or description as well wherever this video wherever you’re watching it on YouTube, Facebook, LinkedIn, or wherever else you will find the link to her to SuperPro page please use that. Go to his page, say hello to him. And then speak to a coach. Forget about hiring a coach that happens later for coach, see how a coach can help you really chase your dream or even achieve your goals. Great, thanks a lot Hirsch for joining us tonight. It was wonderful. I enjoyed it a lot and I learned a lot. I’m sure everybody who will watch this will get to learn a few things for sure.

Harsh Bhshan 38:17
Thanks a lot. Thanks a lot. It was interesting conversation with you. Thank you very much for inviting.

Gaurav Tripathi 38:22
Our pleasure. Okay, with that we closed the next session. Thank you guys for tuning in. I’ll be back with another pro golf club next week. Till then, thank you. Bye. Happy happiness and Happy Diwali and happy weekend. Thank you. thank you, bye.

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